Terms and Condition
Last updated: 26-09-24
Monk 3D Technologies (“we,” “our,” or “us”) is committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our website. By placing an order with us, you agree to the terms of this policy.
1. Introduction
Welcome to Monk 3D Technologies. These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our website.
2. Services Provided
Monk 3D Technologies provides on-demand 3D printing and prototyping services. Customers can upload their designs, select materials, and receive a quotation for 3D printing. We also offer pre-designed 3D printed products available for direct purchase through our online store.
3. User Responsibilities
When using our website, you agree to:
● Provide accurate and complete information during the order or quotation process.
● Not upload any files containing harmful code, viruses, or malicious software.
● Not use our website for any illegal or unauthorized purposes.
4. Intellectual Property
All content, including text, images, graphics, logos, and designs, are the property of Monk 3D Technologies and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works based on our content without prior written consent.
5. Design Uploads
By uploading any design files to our website, you agree that you own or have the legal right to use and modify these designs. Monk 3D Technologies will not be liable for any intellectual property infringements related to the designs you submit. We reserve the right to reject any designs that violate these terms or contain inappropriate content.
6. Payment Terms
- All payments for 3D printing services and pre-designed products must be made via the payment methods available on our website, including Razorpay.
- Prices for our services and products are subject to change without notice.
- Full payment is required before processing any orders or beginning any printing services.
7. Shipping and Delivery
We use Shiprocket for all deliveries. Once your order is dispatched, you will receive tracking information. Delivery times may vary based on location, product availability, and other factors beyond our control.
For more details, please refer to our Shipping Policy.
8. Refunds and Cancellations
Refunds will be processed in accordance with our Refund Policy. You may cancel an order before it has been processed. Once the printing process has begun, cancellations are not permitted.
9. Limitation of Liability
Monk 3D Technologies will not be liable for any damages arising from:
● The use or inability to use our website or services.
● The accuracy, completeness, or usefulness of the design files submitted for 3D printing.
● Any delay or failure in delivering products due to reasons beyond our control.
10. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be resolved by the courts in Mandsaur, M.P.
12. Changes to Terms
Monk 3D Technologies reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes constitutes acceptance of the new terms.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
● Email: services@monk3d.in
● Phone: +91 7772921856